Frequently asked questions

How to prepare graphics?

Prepare your graphic or photo. The recommended image format is .jpg or .png. You can prepare the design in advance in a graphics program and upload it ready to the site. Each mousepad has a recommended graphic resolution (this information is next to each mousepad) to guarantee the highest print quality. Choosing lower resolution graphics will result in loss of detail on the finished coaster.

Important Print Quality Recommendation

Important design elements such as logos, signatures and others should not be at the very edge of the pad. The recommended margin is about 1 centimeter. Avoid placing subtle tonal transitions in areas of high black saturation.

Can I add text to a graphic?

Before uploading the photo to the site, you need to add the text to the graphic yourself using a graphics program or online editor of your choice.

How long does the order processing take?

Orders are shipped within three business days of payment being credited.

How durable is the printing on the pad?

The technology with which the print is made makes it as durable as the pad itself. The pad can be cleaned with mild detergents without worry.

What is the cost of delivery.

The cost of delivery in our online store depends on the selected method, within Poland

InPost Courier – 20 zł
InPost Paczkomat – 16 zł

Both options guarantee fast and safe delivery of your order. Choose the one that best suits your needs and enjoy shopping in our store!

What are the payment methods in your store?

In our online store, we offer a variety of payment methods to ensure the convenience and security of our customers. You can choose from the following options:

Bank transfer
BLIK
Przelewy24
PayPo

Do you issue a VAT invoice for the order?

Yes, we issue VAT invoices for orders in our online store. In order to receive a VAT invoice, please let us know in the message when placing your order. You should also provide the necessary details, such as:

Company name
Company address
Tax Identification Number

The VAT invoice will be sent along with your order.

What are the dimensions of the available mousepads?

Our online store offers a wide selection of coasters in different sizes to meet our customers’ needs. Below are the detailed dimensions of the available coasters:

30 cm x 25 cm pads:

Ideal for use with laptops and smaller desks.
Their compact size allows for convenient use and saves space.

46 cm x 40 cm pads:

Perfect for users who need a little more workspace.
Great for everyday office use and desktop computer work.

The mousepads measure 78 cm x 30 cm.

They provide a large surface, which is ideal for work and entertainment.
They are suitable for gamers and people who use larger keyboards and mice.

The mousepads measuring 90 cm x 40 cm offer an even larger surface area.

They offer a very large surface area to accommodate both a keyboard and a mouse.
They are ideal for gaming enthusiasts and those working on large desks, providing comfort and workspace.

Each of our mousepads is made of high-quality materials that guarantee durability and comfort. We offer a variety of designs and colors to match your style and preferences.

Business cooperation, why cooperate with us?

We are happy to establish business partnerships through our online store and offer attractive conditions to our partners. We are open to various forms of cooperation, especially for large orders.

Why should you choose to work with us?
We offer attractive wholesale prices. Take advantage of our competitive prices for large orders.
Fast order processing: Thanks to our efficient logistics, we guarantee short delivery times.
High-quality products: We offer products that meet the highest quality standards.
We take an individualized approach. We are open to negotiation and can adapt the terms of our partnership to your business’s needs.

Contact us at kontak@yourpad.pl to discuss the details of our partnership. We are confident that our terms will meet your expectations and be mutually beneficial.

What is InPost Pay?

InPost Pay is an innovative solution that streamlines the online shopping process. After selecting a product on a store’s website, users have the option of creating an InPost Pay shopping cart, which redirects them to the InPost Mobile app.

How to order a mousepad with your own imprint?

At Yourpad.pl, the ordering process is simple:

Choose the size and model of the pad.

Upload your design (e.g. photo, logo, graphic) in JPG, PNG or PDF format.

Add the product to your cart and complete your order.

Can I add my own photo to the mousepad?

Yes, at Yourpad.pl you can add your own photo or graphic. Just upload the file in the appropriate format when placing your order.

What file formats are accepted for printing?

The store accepts files in formats: JPG, PNG, PDF. The recommended resolution is min. 300 DPI to ensure high quality printing.

Can I order a coaster with my company logo on it?

Yes, Yourpad.pl offers the possibility to add your company logo. This is ideal for company promotional gadgets or gifts for employees.

What are the dimensions of the extra-large mousepad?

There are 4 sizes available at Yourpad.pl, the largest being the XL mousepad with a size of 900×400 mm, which provides comfort for both work and gaming.

Will the XXL pad fit on a small desk?

The XL pad is large, so it’s a good idea to measure your desk before buying. If you have limited space, you may want to consider a smaller size, such as 780×300 mm.

Are custom size pads available?

Yourpad.pl mainly offers 4 standard sizes

S 30×25 cm

M 46×40 cm

L 78×30 cm

XL 90×40 cm

What material are mousepads made of?

The pads at Yourpad.pl are made of high-quality polyester with a rubber base for non-slip and durability.

Is the printed pad resistant to abrasion?

Yes, the print is durable and abrasion-resistant, so the pad retains its aesthetic appearance for a long time.

Is the XL pad slip-resistant?

Yes, all of the mousepads in the Yourpad.pl store have a rubber base that prevents the pad from sliding on the desk.

Is the XL mousepad suitable for gaming?

Yes, XL mousepads are ideal for gamers because they provide a large surface area to move the mouse freely.

Is a printed mousepad suitable for the office?

Of course! Personalized mousepads are a great addition to the office that can also serve an advertising or motivational function

Is the mousepad compatible with different types of mice?

Yes, the mousepads are universal and work with optical, laser and gaming mice.

Is a printed mousepad suitable for left-handed people?

Yes, the pads are universal and suitable for both right-handed and left-handed people.

Can I order a printed mousepad in a small quantity?

Yes, at Yourpad.pl you can even order single pieces of printed pads.

Didn’t find answers to your questions? Write to us and we will be happy to help you.